Opened 8 years ago

Closed 4 years ago

#6327 closed defect (worksforme)

Installation problem

Reported by: rickert@… Owned by: Ryan J Ollos
Priority: normal Component: TypedTicketWorkflowPlugin
Severity: normal Keywords:
Cc: Trac Release: 0.11

Description (last modified by Ryan J Ollos)

Hi! I wanted to install the plugin. Everytime, I set the workflow to workflow = TypedTickedWorkflow the Action field in the ticket page gets empty?!

I also tried the installation of the MasterTicketPlugin in order to check, if I am able to install new plugins at all (could be that I am just too stupid...). But for that plugin everything worked...

What I have done until now:

  1. Use python install to create the .egg-File
  2. Install the egg-File using the Admin Page=>Plugins=>Install Plugin
  3. Activate the plugin in the trac.ini (typedworkflow.* = enabled)
  4. Adding the options to the workflow in trac.ini:
    workflow = TypedTicketWorkflow
    accept = new,assigned,accepted,reopened -> accepted
    accept.operations = set_owner_to_self
    accept.permissions = TICKET_MODIFY
    accept.tickettype = bug, task

The plugin page now shows, that the plugin is activated, but there are no actions any more in the ticked editor!

Maybe, you have an idea what I'm doing wrong!

Thanks in advance, Andreas

I am using Trac 0.11.6

Attachments (0)

Change History (3)

comment:1 Changed 8 years ago by Ryan J Ollos

Try navigating to /newticket?type=task. Is the action field populated for that case?

comment:2 Changed 4 years ago by Ryan J Ollos

Description: modified (diff)
Owner: changed from Vladimir Abramov to Ryan J Ollos
Status: newaccepted

comment:3 Changed 4 years ago by Ryan J Ollos

Resolution: worksforme
Status: acceptedclosed

The plugin is working well in Trac 1.0.2dev. In your case, it is likely that the plugin is not loading for some reason. Turn on TracLogging and set the log level to debug to see if it is loading. You may see a message Skipping, along with a traceback which could give hints as to why it is not loading.

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