Modify

Opened 7 years ago

Closed 22 months ago

#6365 closed defect (fixed)

I changed the type of the ticket (so that its status became incorrect) and got the error at line 200.

Reported by: arsenische@… Owned by: Cinc-th
Priority: normal Component: MultipleWorkflowPlugin
Severity: normal Keywords:
Cc: georgy.steshin@… Trac Release: 0.12

Description

I replaced line 200 with this piece of code and it fixed it:

	if self.actions.has_key(action):
          this_action = self.actions[action]
        else:
          this_action = {
                'default': 0,
                'name': 'reset',
                'newstate': 'new',
                'oldstates': [],
                'operations': ['reset_workflow'],
                'permissions': []
          }

Attachments (1)

6365.patch (767 bytes) - added by Sergio Talens-Oliag 6 years ago.
The fix as a patch

Download all attachments as: .zip

Change History (6)

Changed 6 years ago by Sergio Talens-Oliag

Attachment: 6365.patch added

The fix as a patch

comment:1 Changed 6 years ago by Sergio Talens-Oliag

I've found the same problem and the proposed code worked; I've attached the fix as a patch just in case it makes it easier to apply it.

comment:2 Changed 6 years ago by anonymous

Doesn't work for me. Line 299 KeyError: u'_reset'

comment:3 Changed 5 years ago by anonymous

Cc: georgy.steshin@… added; anonymous removed
Trac Release: 0.110.12

The reset from wrong state still doesn't work for me

comment:4 Changed 22 months ago by Cinc-th

Owner: changed from Ermal Memushaj to Cinc-th
Status: newassigned

comment:5 Changed 22 months ago by Cinc-th

Resolution: fixed
Status: assignedclosed

[14566]: Offer a ticket action to reset the status when ticket has an invalid status after a type change.

An invalid status is any status which is not defined in the active workflow.

Modify Ticket

Action
as closed The owner will remain Cinc-th.
The resolution will be deleted. Next status will be 'reopened'.

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