Ticket Import plugin doesn't work.

[anonymous]

Oops… Trac detected an internal error:

AssertionError: HDF dataset not available. Check your clearsilver installation

If you think this should work you can reproduce the problem, you should consider reporting this to the Trac team.

Before you do that, though, please first try searching for similar issues, as it is quite likely that this problem has been reported before. For questions about installation and configuration of Trac, please try the mailing list instead of filing a ticket.

Otherwise, please ==== How to Reproduce ==== While doing a GET operation on /importer, Trac issued an internal error. (please provide additional details here) User Agent was: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.8) Gecko/20100202 Firefox/3.5.8 ==== System Information ====

Trac

0.11.1

Python

2.4.3 (#1, May 24 2008, 13:47:28) [GCC 4.1.2 20070626 (Red Hat 4.1.2-14)]

setuptools

0.6c8

SQLite

3.3.6

pysqlite

1.1.7

Genshi

0.5.1

mod_python

3.2.8

Subversion

1.6.2 (r37639)

jQuery:

1.2.6

==== Python Traceback ==== Traceback (most recent call last): File "/usr/lib/python2.4/site-packages/Trac-0.11.1-py2.4.egg/trac/web/main.py", line 423, in _dispatch_request dispatcher.dispatch(req) File "/usr/lib/python2.4/site-packages/Trac-0.11.1-py2.4.egg/trac/web/main.py", line 206, in dispatch req.display(template, content_type or 'text/html') File "/usr/lib/python2.4/site-packages/Trac-0.11.1-py2.4.egg/trac/web/api.py", line 297, in display assert self.hdf, 'HDF dataset not available. Check your clearsilver installation' AssertionError: HDF dataset not available. Check your clearsilver installation a new ticket at the Trac project site, where you can describe the problem and explain how to reproduce it.

Python Traceback Most recent call last:

• File "/usr/lib/python2.4/site-packages/Trac-0.11.1-py2.4.egg/trac/web/main.py", line 423, in _dispatch_request Code fragment:
  418. try:
  419. if not env and env_error:
  420. raise HTTPInternalError(env_error)
  421. try:
  422. dispatcher = RequestDispatcher(env)
  423. dispatcher.dispatch(req)
  424. except RequestDone:
  425. pass
  426. resp = req._response or []
  428. except HTTPException, e:
  Local variables: Name Value after [u' except RequestDone:', u' pass', u' resp = ... before [u' try:', u' if not env and env_error:', u' raise ... dispatcher <trac.web.main.RequestDispatcher object at 0xb7989f0c> e <exceptions.AssertionError instance at 0xb77ce44c> env <trac.env.Environment object at 0xb7d7510c> env_error None exc_info (<class exceptions.AssertionError at 0xb7ee489c>, ... filename '/usr/lib/python2.4/site-packages/Trac-0.11.1-py2.4.egg/trac/web/main.py' frames [{'function': '_dispatch_request', 'lines_before': [u' try:', u' ... has_admin True line u' dispatcher.dispatch(req)' lineno 422 message u'AssertionError: HDF dataset not available. Check your clearsilver ... req <Request "GET u'/importer'"> resp [] tb <traceback object at 0xb77d3734> tb_hide None traceback 'Traceback (most recent call last):\n File ...
• File "/usr/lib/python2.4/site-packages/Trac-0.11.1-py2.4.egg/trac/web/main.py", line 206, in dispatch Code fragment:
  201. template, content_type = \
  202. self._post_process_request(req, *resp)
  203. # Give the session a chance to persist changes
  204. if req.session:
  205. req.session.save()
  206. req.display(template, content_type or 'text/html')
  207. else: # Genshi
  208. template, data, content_type = \
  209. self._post_process_request(req, *resp)
  210. if 'hdfdump' in req.args:
  211. req.perm.require('TRAC_ADMIN')
  Local variables: Name Value chosen_handler <talm_importer.importer.ImportModule object at 0xb791a70c> chrome <trac.web.chrome.Chrome object at 0xb79899ac> content_type None err (<class exceptions.AssertionError at 0xb7ee489c>, ... handler <talm_importer.importer.ImportModule object at 0xb791a70c> req <Request "GET u'/importer'"> resp ('importer.cs', None) self <trac.web.main.RequestDispatcher object at 0xb7989f0c> template 'importer.cs'
• File "/usr/lib/python2.4/site-packages/Trac-0.11.1-py2.4.egg/trac/web/api.py", line 297, in display Code fragment:
  292. def display(self, template, content_type='text/html', status=200):
  293. """Render the response using the ClearSilver template given by the
  294. template parameter, which can be either the name of the template file,
  295. or an already parsed neo_cs.CS object.
  296. """
  297. assert self.hdf, 'HDF dataset not available. Check your clearsilver installation'
  298. if self.args.has_key('hdfdump'):
  299. # FIXME the administrator should probably be able to disable HDF
  300. # dumps
  301. self.perm.require('TRAC_ADMIN')
  302. content_type = 'text/plain'
  Local variables: Name Value content_type 'text/html' self <Request "GET u'/importer'"> status 200 template 'importer.cs'

File "/usr/lib/python2.4/site-packages/Trac-0.11.1-py2.4.egg/trac/web/main.py", line 423, in _dispatch_request

dispatcher.dispatch(req)

File "/usr/lib/python2.4/site-packages/Trac-0.11.1-py2.4.egg/trac/web/main.py", line 206, in dispatch

req.display(template, content_type or 'text/html')

File "/usr/lib/python2.4/site-packages/Trac-0.11.1-py2.4.egg/trac/web/api.py", line 297, in display

assert self.hdf, 'HDF dataset not available. Check your clearsilver installation'

System Information:

User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.8) Gecko/20100202 Firefox/3.5.8 Trac: 0.11.1 Python: 2.4.3 (#1, May 24 2008, 13:47:28) [GCC 4.1.2 20070626 (Red Hat 4.1.2-14)] setuptools: 0.6c8 SQLite: 3.3.6 pysqlite: 1.1.7 Genshi: 0.5.1 mod_python: 3.2.8 Subversion: 1.6.2 (r37639) jQuery: 1.2.6

TracGuide — The Trac User and Administration Guide

[Michael Renzmann]

Duplicate of #6818.