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Opened 15 years ago

Closed 14 years ago

Last modified 9 years ago

#6828 closed enhancement (fixed)

Notification for new ticket.

Reported by: anonymous Owned by: Robert Corsaro
Priority: low Component: AnnouncerPlugin
Severity: minor Keywords:
Cc: pablo.grana@… Trac Release: 0.11

Description

I could not find a way to receive notifications for all new tickets. The closest thing I found was to receive notifications of modules that I own.

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Change History (5)

comment:1 Changed 14 years ago by Ryan J Ollos

There is a way you can do this:

  • Create a group and join yourself to that group
  • Add the group to the always_cc option in trac.ini.

comment:2 Changed 14 years ago by Steffen Hoffmann

Keywords: ticket-state new added
Priority: normal → low
Severity: normal → minor

I suggest to decrease priority to focus on issues, that have no good workaround like this.

comment:3 Changed 14 years ago by Robert Corsaro

Or have the admin add your email to the always_cc or always_bcc list. I have added an allticketsubscriber to trunk. It is off by default and can't be turned on by default(my personal opinion, feel free to patch it, but I would find it confusing if I were a user.) It should show up in preferences after enabling. 

announcer.subscribers.ticket_all.allticketsubscriber = enabled

comment:4 Changed 14 years ago by Robert Corsaro

Resolution: → fixed
Status: new → closed

(In [8914]) Adds all ticket subscriber

Fixes #6828

comment:5 Changed 9 years ago by Ryan J Ollos

Keywords: ticket-state new removed

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Set your email in Preferences
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as closed The owner will remain Robert Corsaro.
The resolution will be deleted. Next status will be 'reopened'.

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