Opened 8 years ago

Closed 8 years ago

Last modified 2 years ago

#6828 closed enhancement (fixed)

Notification for new ticket.

Reported by: anonymous Owned by: Robert Corsaro
Priority: low Component: AnnouncerPlugin
Severity: minor Keywords:
Cc: pablo.grana@… Trac Release: 0.11


I could not find a way to receive notifications for all new tickets. The closest thing I found was to receive notifications of modules that I own.

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Change History (5)

comment:1 Changed 8 years ago by Ryan J Ollos

There is a way you can do this:

  • Create a group and join yourself to that group
  • Add the group to the always_cc option in trac.ini.

comment:2 Changed 8 years ago by Steffen Hoffmann

Keywords: ticket-state new added
Priority: normallow
Severity: normalminor

I suggest to decrease priority to focus on issues, that have no good workaround like this.

comment:3 Changed 8 years ago by Robert Corsaro

Or have the admin add your email to the always_cc or always_bcc list. I have added an allticketsubscriber to trunk. It is off by default and can't be turned on by default(my personal opinion, feel free to patch it, but I would find it confusing if I were a user.) It should show up in preferences after enabling.

announcer.subscribers.ticket_all.allticketsubscriber = enabled

comment:4 Changed 8 years ago by Robert Corsaro

Resolution: fixed
Status: newclosed

(In [8914]) Adds all ticket subscriber

Fixes #6828

comment:5 Changed 2 years ago by Ryan J Ollos

Keywords: ticket-state new removed

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