allow an internal charge to associated with a trac login for gross margin estimation
|Reported by:||Owned by:||Russ Tyndall|
Great plugin by the way. We're about to start using this hack to support client billing. To support our sales process we assign an internal billing rate to everyone within the company. This rate sets the minimum that we can charge a person out at and still make a profit. The sales team then sets a charge out rate which is higher than this when quoting for work. We use the internal billing rate to determine the cost of sales for any sales.
It would be very useful if we could assign a cost of billing to a users login, such that when a ticket was assigned to that person, the report not only displayed the hours that were spent on achieving a milestone but also the internal cost to date.
This makes it very easy for the sales team to identify projects that are becoming unprofitable and to see what their gross margin is.