Opened 7 years ago

Last modified 7 years ago

#8145 new defect

permission not considered in email notification

Reported by: Jan Boehme Owned by: obs
Priority: highest Component: BlackMagicTicketTweaksPlugin
Severity: blocker Keywords: notification policy
Cc: Trac Release: 0.12


Hi, a customer created a ticket. Permissions avoid he can see internal fields like "billable", "totalhours", "estiminatedhours" and so on. When it now comes to a ticket change by a developer and the developer was engaged by internal policies to assign the time he spend on this task, the ticket reporter who does not have permissions to see those information will be notified by an Email which contains all the ticket information regardless of any permission set by the trac admin.

Here an example Email. The reporter had no chance to see or modify fields like Estimatedhours, Billable, and so on within the trac browser frontend but will be informed using intimate detail.

#53: my first customer ticket

Reporter: knulli | Owner: develop1

Type: defect | Status: assigned

Priority: major | Milestone: 2.0 beta Component: abaqus | Version: 2.0pre Keywords: | Estimatedhours: 8

Hours: 0 | Billable: 1

Totalhours: 0 | Internal: 0

Changes (by pausch):

  • estimatedhours: 0 => 8
  • milestone: => 2.0 beta

Attachments (0)

Change History (1)

comment:1 Changed 7 years ago by wberry@…

Keywords: notification policy added
Trac Release: 0.110.12

Similar issue where I'm using announcerplugin for email notification. How do I get permissions added by BlackMagic to be used in email notifications

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Set your email in Preferences
as new The owner will remain obs.

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E-mail address and name can be saved in the Preferences.

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