Download - gives blank page

[Miguel]

I managed to install the plugin and I can see the "download in odt" link.

However, when I click it, I get a blank page in the browser with the url ending in wiki/Manual?format=odt.

Here is the log for when I click "download txt" (minute 06) and odt (minute 07)

2010-11-24 13:06:56,086 Trac[main] DEBUG: Dispatching <Request "GET u'/wiki/Manual'">
2010-11-24 13:06:56,137 Trac[svn_fs] DEBUG: Subversion bindings imported
2010-11-24 13:06:56,141 Trac[session] DEBUG: Retrieving session for ID u'malmeida'
2010-11-24 13:06:56,147 Trac[api] DEBUG: action controllers for ticket workflow: ['ConfigurableTicketWorkflow']
2010-11-24 13:06:56,149 Trac[chrome] DEBUG: Prepare chrome data for request
2010-11-24 13:07:07,477 Trac[main] DEBUG: Dispatching <Request "GET u'/wiki/Manual'">
2010-11-24 13:07:07,482 Trac[session] DEBUG: Retrieving session for ID u'malmeida'
2010-11-24 13:07:07,486 Trac[chrome] DEBUG: Prepare chrome data for request
2010-11-24 13:07:07,489 Trac[odtexport] DEBUG: start function wiki_to_html
2010-11-24 13:07:07,552 Trac[api] DEBUG: Updating wiki page index
2010-11-24 13:07:07,589 Trac[main] DEBUG: Dispatching <Request "GET u'/wiki/Manual'">
2010-11-24 13:07:07,595 Trac[session] DEBUG: Retrieving session for ID u'malmeida'
2010-11-24 13:07:07,599 Trac[chrome] DEBUG: Prepare chrome data for request
2010-11-24 13:07:07,603 Trac[odtexport] DEBUG: start function wiki_to_html
2010-11-24 13:07:07,605 Trac[api] DEBUG: Updating wiki page index

Why isn't it showing a download window like it should?

[Aurélien Bompard]

The log snippet you posted does not contain any information which could lead to an explanation. If you have something else, please post it.

[Miguel]

Replying to abompard:

The log snippet you posted does not contain any information which could lead to an explanation. If you have something else, please post it.

What would be better to understand the error?

[Miguel]

Replying to wild_oscar:

I do get the following in my apache's error log: [notice] child pid 13424 exit signal Segmentation fault (11)

[Miguel]

Update:

1) I had version 0.2 also installed, so there was a conflict. I removed 0.2 from my project's specific settings.

2) I reinstalled the latest version (removed the egg from python's shared directory, built a new one and reinstalled it.

3) I still get a blank page. I attach trac's log, but I don't see any error there. Can you spot what's wrong?

[Miguel]

Trac's debug log

[Aurélien Bompard]

I can't find anything wrong with this log, sorry.

[chris.berkholtz@…]

I have the same issue. Seg fault, nothing else in the logs. I tried using the SVN and zip files. They were installed using the python setup.py bdist_egg then easy_installing the egg. I tried python setup.py install but it tried to compile it and failed. I also tried using both mod_python and wsgi. It is still not working. It is a fresh ubuntu server 10.04 install and most packages are from the ubuntu repositories.

[vquemener]

Same problem here. It seems to be caused by the python-uTidyLib module (a bug report was filed in the appropriate ​bug tracker 4 years ago, but unfortunately the project has been inactive since then).

Replacing this module by ​utidylib2 (a simple fork which integrates some bug fixes) has solved the segfaults for me.

[Ryan J Ollos]

(In [12786]) Refs #8157: Support different styles of importing PIL.

[Ryan J Ollos]

Replying to vquemener:

Replacing this module by ​utidylib2 (a simple fork which integrates some bug fixes) has solved the segfaults for me.

I wasn't able to get the utidylib2 package installed on Debian 6. I had problems getting the required ctypes and libtidy dependencies of utidylib2 installed.

I've opened a request to have utidylib2 published to PyPI ​here.