Opened 6 years ago

Last modified 4 months ago

#8592 new enhancement

send email on certain status/action like promote

Reported by: henke.mike@… Owned by:
Priority: normal Component: AnnouncerPlugin
Severity: normal Keywords: ticket change trigger
Cc: Ryan J Ollos, Robert Corsaro Trac Release: 0.11

Description (last modified by Steffen Hoffmann)

Is there a way to create a joinable_group like "OnPromote" and email the group when any ticket is advanced to a status/action. This example would email anyone that joins the group when a ticket is moved to close or promote:

joinable_groups = onpromote
onpromote.status = closed, promote

Another other useful email triggers might be Type, Priority

critical_tickets.type = defect
critical_tickets.priority = critical
critical_tickets.statu s= new

This would email the critical_tickets group when a new ticket is added as critical and defect.


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Change History (2)

comment:1 Changed 4 years ago by Steffen Hoffmann

Cc: Ryan J Ollos Robert Corsaro added; anonymous removed
Description: modified (diff)
Keywords: ticket change trigger added
Owner: changed from Robert Corsaro to Steffen Hoffmann
Type: defectenhancement

Understand, but the ticket type is clearly wrong for a feature request.

For installation/configuration issues you should have used the mailing-list anyway.

comment:2 Changed 4 months ago by Ryan J Ollos

Owner: Steffen Hoffmann deleted

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