Improve sorting of tickets in the "Child Tickets" area
|Reported by:||awmross||Owned by:||Mark Ryan|
I have just created a ticket with a series of child tickets.
The child tickets are displayed in the "Child Tickets" area of the parent ticket, but in a seemingly random order. In my example, the tickets are displaying like this:
I am trying to create a series of tickets intended to be completed in a certain order. First do A, then B, then C etc. The current interface doesn't seem to provide a way to do this.
If the child tickets were displayed in the order they were created, this would work OK in most cases.
I would ask for:
- Provide a way to change the order of sub tickets (sounds very difficult / impossible, but could be done)
- OR (more realistically) Display the tickets in the order they were created. The ticket# should provide an easy way to do this.
- OR allow sorting on different columns, like in the Query view.
I saw another similar ticket; #8496, which would solve this issue for me. I've created a separate ticket as that change looks a lot more ambitious, and it looks doubtful if it will be implemented; whereas this one should be a simple change.