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Opened 6 years ago

Closed 5 days ago

#8779 closed defect (wontfix)

Wiki-formatted fields shown as plain text in header block of email notification

Reported by: Rick Macdonald Owned by:
Priority: normal Component: AnnouncerPlugin
Severity: normal Keywords:
Cc: Trac Release: 0.11

Description

I put a wiki formatted textarea in the ticket_email_header_fields, but it is not formatted properly. The field in the email shows the raw text as it is input:

The same is true when a new ticket is created with wiki formatting in the Description: the email notification just shows the raw text:

Attachments (3)

changedticketheader.png (25.6 KB) - added by Rick Macdonald 6 years ago.
newticketheader.png (25.1 KB) - added by Rick Macdonald 6 years ago.
ticket8779ticketview.png (44.0 KB) - added by Rick Macdonald 6 years ago.

Download all attachments as: .zip

Change History (7)

Changed 6 years ago by Rick Macdonald

Attachment: changedticketheader.png added

Changed 6 years ago by Rick Macdonald

Attachment: newticketheader.png added

Changed 6 years ago by Rick Macdonald

Attachment: ticket8779ticketview.png added

comment:1 Changed 6 years ago by Rick Macdonald

I should have mentioned that the wiki-formatted field is "Cause". In this screen capture you can see the Description and Cause field are rendered nicely:

comment:2 Changed 6 years ago by Rick Macdonald

My Trac version is v0.11.7. I installed TracAnnouncer 0.11.1.

comment:3 Changed 2 years ago by Ryan J Ollos

Owner: Robert Corsaro deleted

comment:4 Changed 5 days ago by Ryan J Ollos

Resolution: wontfix
Status: newclosed

Please upgrade to Trac 1.2, which has integrated the core of AnnouncerPlugin. Please raise the issue on the trac:MailingList if you encounter the issue with Trac 1.2.

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