Opened 11 years ago

Closed 5 years ago

#9411 closed defect (wontfix)

Exception when formatting html notification when ticket comment is None

Reported by: anonymous Owned by:
Priority: normal Component: AnnouncerPlugin
Severity: minor Keywords: ticket TypeError
Cc: Trac Release: 0.12


I am using Announcer (v 0.11.1) with agiloForTrac.

When attributes of a ticket are changed in the agilo's backlog view, I get the following exception in the log:

2011-10-25 08:46:55,099 Trac[ticket_email] ERROR: 
Traceback (most recent call last):
  File ".../python/lib/python2.6/site-packages/TracAnnouncer-0.11.1-py2.6.egg/announcerplugin/formatters/", line 192, in _format_html
    temp = formatter.generate(True)
  File "build/bdist.linux-i686/egg/trac/wiki/", line 1452, in generate
  File "build/bdist.linux-i686/egg/trac/wiki/", line 1194, in format
    for line in text:
TypeError: 'NoneType' object is not iterable

and the HTML ticket notification reads

    Comment in plain text: None

instead of being empty.

With plain text mails, the same ticket modification produces the expected email showing just the attribute change. Thus, the section "Comments:" is not in the plain text mail (as is desired).

This is most likely a very trivial change, but my python knowledge and available time don't allow me to do it.

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Change History (3)

comment:1 Changed 10 years ago by Steffen Hoffmann

Keywords: ticket TypeError added
Owner: changed from Robert Corsaro to Steffen Hoffmann

I don't know, but may I suggest that this could be an issue with Agilo as well? IIRC ticket changes always have a comment (empty at minimum), not None.

Admittedly I've not looked into the code yet. It might still be reasonable to allow for more graceful handling of such unexpected events, sure.

comment:2 Changed 6 years ago by Ryan J Ollos

Owner: Steffen Hoffmann deleted

comment:3 Changed 5 years ago by Ryan J Ollos

Resolution: wontfix
Status: newclosed

Please upgrade to Trac 1.2, which has integrated the core of AnnouncerPlugin. Please raise the issue on the trac:MailingList if you encounter the issue with Trac 1.2.

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