New ticket notification status does not match TicketCreationStatus

[prrk47002@…]

We have TicketCreationStatus enabled and set up so all new tickets are "under_review". However, when the notification email comes thru, the status in the email is shown as "new", the Trac default. A snippet of the email is shown below.

#260: OpsHub Testing 03202012 Trac to QC MediaPro
---------------------------------+------------------------------------------
       Reporter:  kondur01       |               Owner:  kondur01           
           Type:  defect         |              Status:  new    <<<<<<              
       Priority:  average        |           Milestone:  RQM Trial          
      Component:  Polylogics     |             Version:  MP - SP 11 - eBoost
       Keywords:  OpsHubTesting  |          Screenname:  10.34.2            
    Environment:  TRN            |           Reference:                     

The ticket, when I look in Trac has the correct "under_review" status. Is this a matter of when the notification fires vs the plugin updating the status?

Thank you.

[prrk47002@…]

Screen Snapshot since text formatting got garbled

[Ryan J Ollos]

Plugin is deprecated. The upcoming Trac 1.2 has equivalent functionality. See the TicketCreationStatusPlugin page for more info.