Opened 6 years ago

Closed 6 years ago

#9972 closed defect (fixed)

Error in installation of plugin

Reported by: anonymous Owned by: Mark Ryan
Priority: normal Component: ChildTicketsPlugin
Severity: normal Keywords:
Cc: mesut.acikkol@…, Ryan J Ollos Trac Release: 0.12


Hi , I am getting the error in the picture attached.

Attachments (1)

installationerror.jpg (316.1 KB) - added by anonymous 6 years ago.

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Change History (10)

Changed 6 years ago by anonymous

Attachment: installationerror.jpg added

comment:1 Changed 6 years ago by anonymous

Trac Release: 0.110.12

comment:2 Changed 6 years ago by anonymous

Cc: mesut.acikkol@… added; anonymous removed

comment:3 Changed 6 years ago by Mark Ryan


I notice you get the same error at the beginning of your installs (I think when you're installing Python itself?). I've no experience of installing python and trac on windows but my guess is it is a configuration issue with easy_install ??

Can you try installing some other plugins and see if it brings the same issue.

The other thing you can try, is to remove the requirement on the Python version in the ' file:

install_requires = ['Trac>=0.12', 'Genshi>=0.5', 'Python>=2.4'],

Would be changed to:

install_requires = ['Trac>=0.12', 'Genshi>=0.5'],

Please try both these and post feedback

Regards Mark

comment:4 Changed 6 years ago by Ryan J Ollos

Cc: Ryan J Ollos added

comment:5 Changed 6 years ago by anonymous

Hi, Thanks you for your suggestions. It helps me alot. Now i am facing with another problem . When i go to the admin panel/Child Tickets Plugin/Parent Types and click on a status it opens a blank page and showing and error like "Environment not found" ..

comment:6 Changed 6 years ago by openshark

comment:7 Changed 6 years ago by Mark Ryan

(In [11516])

Release 2.5.2

  • Link to my test repository replaced with dynamic link.

comment:8 in reply to:  6 Changed 6 years ago by anonymous

Replying to openshark:

it looks like the admin page links are hardcoded.

see source:/childticketsplugin/0.12/childtickets/templates/admin_childtickets.html@11489#L92

Ooops ... thanks for spotting that openshark! Sloppy of me...

@Ticket Requestor: Does this change he problem you are seeing at all?

comment:9 Changed 6 years ago by Mark Ryan

Resolution: fixed
Status: newclosed

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