Error in installation of plugin

[anonymous]

Hi , I am getting the error in the picture attached.

[Mark Ryan]

Hi

I notice you get the same error at the beginning of your installs (I think when you're installing Python itself?). I've no experience of installing python and trac on windows but my guess is it is a configuration issue with easy_install ??

Can you try installing some other plugins and see if it brings the same issue.

The other thing you can try, is to remove the requirement on the Python version in the 'setup.py file:

install_requires = ['Trac>=0.12', 'Genshi>=0.5', 'Python>=2.4'],

Would be changed to:

install_requires = ['Trac>=0.12', 'Genshi>=0.5'],

Please try both these and post feedback

Regards Mark

[anonymous]

Hi, Thanks you for your suggestions. It helps me alot. Now i am facing with another problem . When i go to the admin panel/Child Tickets Plugin/Parent Types and click on a status it opens a blank page and showing and error like "Environment not found" ..

[openshark]

it looks like the admin page links are hardcoded.

see source:/childticketsplugin/0.12/childtickets/templates/admin_childtickets.html@11489#L92​

[Mark Ryan]

(In [11516])

Release 2.5.2

• See #9972

• Link to my test repository replaced with dynamic link.

[anonymous]

Replying to openshark:

it looks like the admin page links are hardcoded.

see source:/childticketsplugin/0.12/childtickets/templates/admin_childtickets.html@11489#L92​

Ooops ... thanks for spotting that openshark! Sloppy of me...

@Ticket Requestor: Does this change he problem you are seeing at all?