Changes between Version 2 and Version 3 of PendingTicketPlugin
- Timestamp:
- Jan 17, 2008, 7:25:27 AM (16 years ago)
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PendingTicketPlugin
v2 v3 3 3 == Description == 4 4 5 The intent of this is to allow an administrator to mark a Ticket as "Pending"to indicate that information has been requested from the reporter. If the reporter doesn't reply with in the allotted timeframe, the ticket will automatically be closed.5 The intent of this is to allow an administrator to mark a Ticket as "Pending" to indicate that information has been requested from the reporter. If the reporter doesn't reply with in the allotted timeframe, the ticket will automatically be closed. 6 6 7 7 This works well when combined with the SimpleTicketPlugin.