Version 16 (modified by Ryan J Ollos, 5 years ago) (diff)

Refs #5784.

Development News

  • The latest release was 2.0.2, which can be found in the tags directory.
  • The trunk contains version 3.0.0dev, which is planned as an upcoming bug-fix release.
  • Trac 0.11 and later are supported. The Trac 0.10 branch is no longer supported.

Modified ticket permissions

See also: SensitiveTicketsPlugin, VirtualTicketPermissionsPlugin

Warning: If the plugin is removed, disabled, or fails to load, Trac will display private tickets. See #5784 and t:#10285 for more information.


Allow users to only see tickets they are associated with.

There are three main permissions for this plugin: TICKET_VIEW_REPORTER, TICKET_VIEW_CC, and TICKET_VIEW_OWNER. TICKET_VIEW_SELF is an alias for all three of these.

With each permission, users will only be able to see tickets where they are the person mentioned in the permission. So if a user has TICKET_VIEW_REPORTER, they can only see tickets they reported. For TICKET_VIEW_CC, they just have to be included in the CC list.

There are also group-based permissions: TICKET_VIEW_REPORTER_GROUP, TICKET_VIEW_CC_GROUP, and TICKET_VIEW_OWNER_GROUP. These work in a similar way to their non-group counterparts, except that you are granted access if you share a group with the target user. For example, if ticket 1 was reported by Allan, and Allan and Bob are both in the group company_foo, and Bob has TICKET_VIEW_REPORTER_GROUP, then Bob will be able to see ticket 1 since he shares a group with the reporter. Each group-based permission is also an alias for the normal one, so you do not have to grant both. TICKET_VIEW_GROUP is an alias for all the group-based permissions (and therefore all the normal ones as well).

These extra permissions can only deny access, not allow it. This means the user must still have TICKET_VIEW granted as normal.

Finally, users with TRAC_ADMIN will not be restricted by this plugin. The meta-user "anonymous" also cannot be restricted by this plugin, as their identity isn't known to be checked. Be sure to not grant TICKET_VIEW to anonymous, or unauthenticated users will be able to see all tickets.


All configuration options go in the [privatetickets] section.


Groups to ignore for the purposes of the *_GROUP permissions.

Defaults to "anonymous, authenticated"

You must also add PrivateTicketsPolicy to your permission_policies setting in trac.ini. It must be before the DefaultPermissionPolicy. See below for an example if you don't have any other policies.


An example configuration:

group_blacklist = anonymous, authenticated, labusers

privatetickets.* = enabled

permission_policies = PrivateTicketsPolicy, DefaultPermissionPolicy, LegacyAttachmentPolicy

Bugs/Feature Requests

Existing bugs and feature requests for PrivateTicketsPlugin are here.

If you have any issues, create a new ticket.


Download the zipped source from [download:privateticketsplugin here].


You can check out PrivateTicketsPlugin from here using Subversion, or browse the source with Trac.

Recent Changes

16209 by rjollos on 2017-01-27 13:38:02
2.2.0dev: Bump version for development
16208 by rjollos on 2017-01-27 13:37:09
2.1.0: Release version 2.1.0

Fixes #9964.

16207 by rjollos on 2017-01-27 13:33:50
2.1.0dev: Improve coding style and add test coverage

Refs #9964.



Author: coderanger
Author: rjollos