Changes between Version 3 and Version 4 of TicketToSalesforcePlugin
- Timestamp:
- Feb 7, 2011, 7:16:00 AM (13 years ago)
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TicketToSalesforcePlugin
v3 v4 5 5 == Description == 6 6 7 Maintain synchronization if Trac tickets in Salesforce. Trac tickets are8 reflected by the Salesforce custom object, Ticket__c andComment__c.9 Ticket__c objects are linked to Cases via M2M relationship provided by10 the CaseTicketLink__c custom object. Even though this is a M2M relation,7 Maintain synchronization if Trac tickets in !Salesforce. Trac tickets are 8 reflected by the !Salesforce custom object, !Ticket__c and !Comment__c. 9 !Ticket__c objects are linked to Cases via M2M relationship provided by 10 the !CaseTicketLink__c custom object. Even though this is a M2M relation, 11 11 Trac's uses a custom text field for the Case number, so it's essentially 12 12 many-to-one. 13 13 14 Comment__c objects are related toTicket__c objects via the link custom15 object, TicketCommentLink__cc. The related lists layouts are modified to14 !Comment__c objects are related to !Ticket__c objects via the link custom 15 object, !TicketCommentLink__cc. The related lists layouts are modified to 16 16 display the related object fields rather then the object id. 17 17