| 25 | === Dwell Times === |
| 26 | I'd love to have a report that can return the dwell times for tickets in each status (or owner) for a given milestone/component. |
| 27 | |
| 28 | The specific form of this report would be; |
| 29 | * Min/Max/Average/Count/Sum of Open Time, by any criteria/grouping/sort |
| 30 | * Min/Max/Average/Count/Sum of Assigned time, by any criteria/grouping/sort |
| 31 | The generic form of this report would be; |
| 32 | * Min/Max/Average/Count/Sum of a column/field, by any criteria/grouping/sort |
| 33 | The criteria, grouping or sorting to be by owner, creator, milestone, component, priority, severity, custom field etc. Each can be specified individually, collectively, or in combination (much like SQL). |
| 34 | * Output to be data table or chart. |