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Opened 8 years ago

#1338 new enhancement

Exec shell command Plugin (instead of SMTP Notification)

Reported by: anonymous Owned by: anybody
Priority: normal Component: Request-a-Hack
Severity: normal Keywords:
Cc: Trac Release: 0.10

Description

Function to execute OS shell command (or script) when a ticket was changed. For example, it allows us to notice the event by RSH controllable alarm device without any client PC.

In addition, to choose the device, function below is also wanted: Function to pass the command the user account and the other info to know which device to be kicked.

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