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Opened 5 years ago

Closed 3 years ago

#6650 closed defect (wontfix)

Error after installing the tickettemplate plugin

Reported by: Mandm Owned by: richard
Priority: low Component: TracTicketTemplatePlugin
Severity: major Keywords: trivial upgrade
Cc: Trac Release: 0.11

Description

I get this error in the log file
010-02-16 21:58:36,500 Trac[env] WARNING: Component <tickettemplate.ttadmin.TicketTemplateModule object at 0x7fea347cbb90> requires environment upgrade

after i installed the tracticket template plugin
and the gui just shows the message to run the trac-admin /project upgrade
it returns with command failed database at higher version than application

please let me know how to debug this

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Change History (3)

comment:1 Changed 5 years ago by mandm_zoom@…

This error is almost shutting down me from using trac, and i am in the analysis phase...so i need to resolve this issue very fast

Thanks for your consideration once again

comment:2 Changed 3 years ago by hasienda

  • Keywords trivial upgrade added
  • Priority changed from high to low

This is easy. Just do it, upgrade your environment.

It is a simple CLI admin tool and usage as you're told to do:

$> trac-admin <full_path_to_your_trac_environment> upgrade

and you're done. There is nothing specific to TracTicketTemplatePlugin, and you should have found it instantly with a simple search at trac.edgewall.org, or even on t-h.o here too (currently 36 matches for wiki realm alone).

Does this solve your question?

Due to the trivial nature of this ticket I've lowered priority, but richard may even decide to close this as worksforme/invalid.

comment:3 Changed 3 years ago by richard

  • Resolution set to wontfix
  • Status changed from new to closed

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