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Opened 4 years ago

Closed 3 years ago

Last modified 3 years ago

#7859 closed defect (invalid)

The popup calendar is not present on the newticket page, but is present for existing tickets

Reported by: anonymous Owned by: doki_pen
Priority: normal Component: DateFieldPlugin
Severity: normal Keywords:
Cc: pdumontet@… Trac Release: 0.11

Description

Hi, when I create a new ticket, the Due field is there, but there is no option for the pop up calendar. After I create a ticket, and go back to it, the popup calendar is there where I can select a date. Any suggestions on how to make sure it's there for a new ticket? Thanks.

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Change History (7)

comment:1 Changed 4 years ago by pdumontet@…

  • Cc pdumontet@… added

comment:2 Changed 4 years ago by anonymous

I'm having this same issue. I don't see anything in the log that would indicate a problem. It DOES validate that the date is in the correct format, but the icon and the popup calendar are just not showing in the New Ticket page. I'm using Trac 0.11.6. The only other plugins I have on the system are TicketImport, SimpleTicket and TicketDelete. Any ideas?

comment:3 Changed 3 years ago by rjollos

This is working fine for me, but I had a similar issue and it turned out to be caused by two plugins that used different versions of jquery. I suggest disabling all of the plugins except the DateFieldPlugin and see if it works correctly in that case. If it does, start enabling your plugins one by one.

comment:4 Changed 3 years ago by rjollos

  • Summary changed from The popup calendar only appearing after ticket created to The popup calendar is not present on the newticket page, but is present for existing tickets

comment:5 Changed 3 years ago by rjollos

See also #7024.

comment:6 Changed 3 years ago by rjollos

  • Resolution set to invalid
  • Status changed from new to closed

See also #9567. This is most likely a plugin conflict, but without more information from the author, there is nothing we can do.

comment:7 Changed 3 years ago by rjollos

Please reopen if you can provide more information about your configuration.

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