Email Formatter not showing up in Preferences

[rpshaw]

Hi,

I'd like to allow users to set their email formatter in preferences to HTML or plaintext, as is stated at the following URL:

​http://trac-hacks.org/wiki/AnnouncerPlugin#Formatters

Specifically, this sentence leads me to believe this should be possible:

For tickets, both a plain text and HTML formatter are currently supplied, and you may choose which you wish to receive in your preferences.

Is there something I am missing? I am using announcerplugin_trunk-14007 (downloaded July 17, 2014).

Thanks!

[Steffen Hoffmann]

Replying to rpshaw@…:

Hi,

I'd like to allow users to set their email formatter in preferences to HTML or plaintext, as is stated at the following URL:

​http://trac-hacks.org/wiki/AnnouncerPlugin#Formatters

Specifically, this sentence leads me to believe this should be possible:

For tickets, both a plain text and HTML formatter are currently supplied, and you may choose which you wish to receive in your preferences.

Is there something I am missing? I am using announcerplugin_trunk-14007 (downloaded July 17, 2014).

You've been missing the general preference (emphasized by a big red box on-top of the new ticket form) to ask a question on our ​t:wiki:MailingList instead of raising an issue like this bug claim, while the case is at least unclear and could be just a local installation and configuration problem. This is partly due to the observation, that others with similar issues will more likely find something to learn from mailing list threads than from tickets here.

On your question: You should be able to locate a format selection field on the subscriptions preferences panel.

[rpshaw]

Replying to hasienda:

You've been missing the general preference (emphasized by a big red box on-top of the new ticket form) to ask a question on our ​t:wiki:MailingList instead of raising an issue like this bug claim, while the case is at least unclear and could be just a local installation and configuration problem.

Thank you for that guidance. I'm pretty new to TracHacks and rushed through the ticket creation process too quickly. I did a search through the archive and didn't find any relevant matter to the issue at hand. However, I will ask the community to see if they can help.

On your question: You should be able to locate a format selection field on the subscriptions preferences panel.

Sadly, I cannot find any field like that under the "subscriptions" panel. The only thing that shows up there is "email rules."

[Steffen Hoffmann]

Did you activate all components?

[anonymous]

Replying to hasienda:

Did you activate all components?

Not quite. I had to disable one component in order to use the QuietPlugin:

[components]
announcer.* = enabled
announcer.distributors.mail.emaildistributor = disabled

[Ryan J Ollos]

It seems the old option was removed as deprecated code in [9227#file1]. announcerplugin/trunk/announcer/templates/prefs_announcer_email.html@8411​ still exists, but is not rendered for any request. We can probably delete that template.

With the new Subscription Preferences, the preference is located under Subscriptions as hasienda described. The format preference is revealed after at least one rule is created.

[rpshaw]

Replying to rjollos:

With the new Subscription Preferences, the preference is located under Subscriptions as hasienda described. The format preference is revealed after at least one rule is created.

Ah, I didn't try that. It works now. Thanks so much! Feel free to close!

[Steffen Hoffmann]

Thanks Ryan for the additional clarification.

[Ryan J Ollos]

Should we go ahead and delete announcerplugin/trunk/announcer/templates/prefs_announcer_email.html@8411​?