Modify

Opened 7 years ago

Closed 7 years ago

Last modified 7 years ago

#12607 closed enhancement (fixed)

Using multiple fields in a template

Reported by: gary.swofford@… Owned by: Richard Liao
Priority: normal Component: TracTicketTemplatePlugin
Severity: minor Keywords:
Cc: Trac Release: 1.0

Description

This is a usability question, I can't find the documentation for this on the Trac Ticket Template wiki page.

On the wiki page it says this:

template can include any fields, the default field is description

What is the syntax to include other fields in a template? This is not mentioned anywhere.

Attachments (0)

Change History (4)

comment:1 Changed 7 years ago by Ryan J Ollos

Resolution: fixed
Status: newclosed

I had to do some testing to figure out how it worked. To create a template that sets other fields, go to the New Ticket page and set all the fields you'd like to be included in the template. For example, set component = component2 and Summary = My Summary. Select Create in the My Templates box, enter and template name and Save. Refresh the page and select your template from My Templates; you should find that the defaults you set for that template have been applied.

Edited TracTicketTemplatePlugin@46.

comment:2 Changed 7 years ago by gary.swofford@…

I didn't explain the situation well enough... How do you define templates with multiple fields on the system level. With "enable_custom = false". I don't want non-admin users to create templates. I want to define the template with admin rights, by going to "Admin -> Ticket Template". Is this possible?

comment:3 in reply to:  2 Changed 7 years ago by Ryan J Ollos

Replying to gary.swofford@…:

I didn't explain the situation well enough... How do you define templates with multiple fields on the system level. With "enable_custom = false". I don't want non-admin users to create templates. I want to define the template with admin rights, by going to "Admin -> Ticket Template". Is this possible?

That feature isn't implemented. It wouldn't be too difficult to implement, either via Trac's web administration or through the TracAdmin command line tool. So trac:PatchWelcome. However, I don't have time to do anything other than quick fixes for bugs. The plugin creator hasn't been heard from in years, so I doubt he'll be doing any more work on the plugin.

comment:4 Changed 7 years ago by gary.swofford@…

No problem, thanks for explaining the situation. My users are ok with the current functionality.

Modify Ticket

Change Properties
Set your email in Preferences
Action
as closed The owner will remain Richard Liao.
The resolution will be deleted. Next status will be 'reopened'.

Add Comment


E-mail address and name can be saved in the Preferences.

 
Note: See TracTickets for help on using tickets.