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Opened 10 years ago

Closed 10 years ago

Last modified 10 years ago

#2750 closed defect (fixed)

Can't get it to work

Reported by: emailprocessormacro@… Owned by: John Hampton
Priority: normal Component: EmailProcessorMacro
Severity: blocker Keywords:
Cc: Trac Release: 0.10

Description

I have placed the .py file in /usr/share/trac/wiki-macros, but all I get is:

Error: Failed to load processor email

No macro or processor named 'email' found

Attachments (0)

Change History (6)

comment:1 Changed 10 years ago by flakrat

Did you add it to your trac.ini file?

grep emailprocessor /opt/trac/mytracsite/conf/trac.ini

emailprocessor.emailmacro = enabled

After adding it, you may have to restart httpd.

comment:2 Changed 10 years ago by emailprocessormacro@…

No I didn't, because I did not find any instructions that said I should. I always use the webadmin to enable or disable plugins and it didn't/doesn't show up on the plugins page.

I have tried installing it for all sites and just for one. Currently, it is in /usr/share/trac/wiki-macros (Ubuntu system) along with 6 other macro's. Those all work, but not emailprocessor. I did not have to enable any of them either to work.

But still, after adding this line to the component section, it still doesn't work.

comment:3 Changed 10 years ago by John Hampton

Status: newassigned

Ok, so, even though it's a "macro" it still needs to go into the plugins folder. This will be the plugins folder of your environment, or possibly /usr/share/trac/plugins if using 0.10.4. Please install it in one of those locations and restart your webserver.

comment:4 Changed 10 years ago by emailprocessormacro@…

Ah, that did it. Really, this needs to be in installation instructions, because it doesn't seem like something one would think of immediately. I didn't and I have installed plugins and macro's before, albeit incidentally.

comment:5 Changed 10 years ago by John Hampton

Resolution: fixed
Status: assignedclosed

comment:6 Changed 10 years ago by anonymous

I had to disable it again, because pages become unusable after adding an email. The block of text that is added to the page overlaps the text below it instead of moving it down. So after adding a piece of email, I can no longer get to the controls that are supposed to be below the text.

I will add a new ticket.

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