Modify

Opened 16 years ago

Closed 16 years ago

Last modified 16 years ago

#2999 closed enhancement (fixed)

reset_previous_state

Reported by: J Evan S Owned by: Eli Carter
Priority: normal Component: AdvancedTicketWorkflowPlugin
Severity: normal Keywords:
Cc: Trac Release: 0.11

Description

Right now I have:

requestinfo = new,open -> needsinfo_open
requestinfo = assigned -> needsinfo_assigned
requestinfo = failed   -> needsinfo_failed

provideinfo = needsinfo_open     -> open
provideinfo = needsinfo_assigned -> assigned
provideinfo = needsinfo_failed   -> failed

Does this (or something similar) seem possible?

requestinfo = new,open,assigned,failed -> needsinfo
requestinfo.operations = set_owner_to_reporter

provideinfo = needsinfo -> *
provideinfo.operations = set_state_to_previous,set_owner_to_previous

Attachments (0)

Change History (3)

comment:1 Changed 16 years ago by Eli Carter

Status: newassigned

Yes, it would be. And you provide a very convincing usecase for it.

comment:2 Changed 16 years ago by Eli Carter

Resolution: fixed
Status: assignedclosed

Done in [3632].

comment:3 Changed 16 years ago by Eli Carter

I should point out that the operation is called set_status_to_previous.

Modify Ticket

Change Properties
Set your email in Preferences
Action
as closed The owner will remain Eli Carter.
The resolution will be deleted. Next status will be 'reopened'.

Add Comment


E-mail address and name can be saved in the Preferences.

 
Note: See TracTickets for help on using tickets.