Advanced Ticket Workflow
This plugin provides a number of advanced operations to customise ticket workflows. They are an enhancement to the operations as part of the customizeable workflow of the Trac core system.
Currently provided operations are:
The meaning behind each of these operations is explained below.
If you have any issues, create a new ticket. File requests for additional operations as enhancement tickets.
Download the zipped source from here.
The plugin is also available on PyPI.
The plugin can be installed in the same way as other plugins. The simplest is to create an egg as follows:
$ python setup.py bdist_egg
and copy the
.egg file from the
dist directory to your Trac environment's
Then enable the plugin in your
[components] advancedworkflow.* = enabled
Add the individual controller to the workflow controller list. For example, when using the operation
TicketWorkflowOpOwnerReporter must be appended to the workflow controller list:
[ticket] workflow = ConfigurableTicketWorkflow,TicketWorkflowOpOwnerReporter
The controller name is unique for each workflow operation and they can be found listed in parentheses after the operation name in the configuration section below. A controller must be added to the list for each workflow operation that is used.
And use the operation in your custom workflow:
[ticket-workflow] needinfo = * -> needinfo needinfo.name = Need info needinfo.operations = set_owner_to_reporter
The following are examples of custom workflow operations together with their controller name:
- set_owner_to_reporter (TicketWorkflowOpOwnerReporter)
Sets the owner to the ticket reporter.<someaction>.operations = set_owner_to_reporter
- set_owner_to_component_owner (TicketWorkflowOpOwnerComponent)
Sets the owner to the ticket's component owner.<someaction>.operations = set_owner_to_component_owner
- set_owner_to_field (TicketWorkflowOpOwnerField)
Sets the owner to the value of a ticket field.<someaction>.operations = set_owner_to_field <someaction>.set_owner_to_field = mycustomfield
- set_owner_to_previous (TicketWorkflowOpOwnerPrevious)
Sets the owner to the previous owner. If there is no previous owner, the owner will be deleted.<someaction>.operations = set_owner_to_previous
- set_status_to_previous (TicketWorkflowOpStatusPrevious)
Sets the status to the previous status. If there is no previous status, this is a no-op.<someaction>.operations = set_status_to_previous
- reset_milestone (TicketWorkflowOpResetMilestone)
Will reset the milestone of a ticket if the milestone has been completed. This is useful for "reopen" actions.<someaction>.operations = reset_milestone
- run_external (TicketWorkflowOpRunExternal)
Runs an external script
<tracenv>/hooks/<someaction>passing the ticket number and the username as parameters. Security warning: If you have account registration available, your hook script must treat the username as user input.<someaction>.operations = run_external <someaction>.run_external = Hint to tell the user.
- triage (TicketWorkflowOpTriage)
Sets the next status based on mapping the value of a field to a status value. For example, this can be used for a "triage" action that splits a workflow based on the ticket type:<someaction> = somestatus -> * <someaction>.operations = triage <someaction>.triage_field = type <someaction>.triage_split = defect->new_defect,task->new_task,enhancement->new_enhancement
The most common request is to use a different workflow based on the ticket type. Let's simplify that case slightly for the sake of this example and assume that there are only two ticket types,
enhancement. We'll say that
defects require a
enhancements do not:accept = new -> * accept.name = Accept ticket into workflow accept.operations = triage accept.triage_field = type accept.triage_split = defect->new_defect,enhancement->new_enhancement resolve_enh = new_enhancement -> closed resolve_enh.name = resolve resolve_enh.operations = set_resolution submittotest = new_defect -> qa submittotest.name = Submit to Test resolve_def = qa -> closed resolve_def.name = resolve resolve_def.operations = set_resolution
- xref (TicketWorkflowOpXRef)
Adds a comment to the ticket specified in the text field. Enter either the bare ticket number or '#' + ticket number. The format of the comment to be added to the other ticket is given as a Python string with a single
%sin it. That format string defaults to
'Ticket %s is related to this ticket'.
Also adds a comment to the local ticket. The format of the comment for the local ticket can be specified with
.xref_local; it defaults to
'Ticket %s was marked as related to this ticket'. This functionality can be disabled by setting
.xref_localto an empty value.
Note that the implementation of this operation is not robust.;displays as "closed as duplicate of [_________]" dup = * -> closed dup.name = close dup.operations = set_resolution,xref dup.set_resolution = duplicate dup.xref = Ticket %s has been marked as a duplicate of this ticket. dup.xref_local = Closed as duplicate of %s.
- 16325 by jun66j5 on 2017-03-12 22:54:44
AdvancedTicketWorkflowPlugin/1.2: merge r16324 (fix for setup.py)
- 16324 by jun66j5 on 2017-03-12 22:52:34
- 16316 by jun66j5 on 2017-03-09 07:24:34
AdvancedTicketWorkflowPlugin/1.2: record-only merge r16315