Disto test email doesn't import

[stephen.a.cochran@…]

Getting a similar error as described in one of the other tickets, but applying the patch didn't fix the problem. The following is reported by sendmail:

Apr 14 11:58:44 dev sendmail[32129]: k3EFwitv032128: to="|run_email2trac --project=turingTime", ctladdr=<turingtime-trac@dev.dartmouth.edu> (8/0), delay=00:00:00, xdelay=00:00:00, mailer=prog, pri=32429, dsn=5.3.0, stat=unknown mailer error 254
Apr 14 11:58:44 dev sendmail[32129]: k3EFwitv032128: k3EFwitv032129: DSN: unknown mailer error 254

when trying to submit the included test email.

[Alec Thomas]

Presumably you meant this for the EmailtoTracScript, not TracHacks itself.

[anonymous]

The patch in #220 is not for sendmailm but to fix the Notify problem in trac version 0.10. Can you run without the suid program and can email2trac directly in the alias file. Does sendmail run as root or another user?

[anonymous]

Sendmail runs as root for incoming connections and as smmsp for running local queues. I think the suid program might be needed, majordomo required the same setup.

I can try removing the run_email2trac program from the process and point the alias directly at email2trac.py if that's what you're suggesting.

[Bas van der Vlies]

That is what i meaning pointing directly to email2trac.py.

[stephen.a.cochran@…]

Changing the link to "ln -s /usr/local/bin/email2trac /etc/smrsh/email2trac"

The error in maillog changed to:

Apr 14 23:10:31 dev sendmail[32530]: k3F3AVMG032529: to="|email2trac --project=turingTime", ctladdr=<turingtime-trac@…> (8/0), delay=00:00:00, xdelay=00:00:00, mailer=prog, pri=32429, dsn=5.3.0, stat=unknown mailer error 1 Apr 14 23:10:31 dev sendmail[32530]: k3F3AVMG032529: k3F3AVMG032530: DSN: unknown mailer error 1

[anonymous]

Is there a way to call email2trac directly? Can I pipe the msg.txt directly to email2trac?

[anonymous]

Turns out email2trac is exiting with status 1, which is the error being reported to sendmail and logged. Here's the output from running email2trac manually:

root@dev:/usr/local/bin>./email2trac < msg.txt TD: saving email to /var/tmp/msg.txt Traceback (most recent call last):

File "./email2trac", line 645, in ?

tktparser.parse(sys.stdin)

File "./email2trac", line 343, in parse

author, email_addr = self.set_reply_fields(tkt, msg)

File "./email2trac", line 275, in set_reply_fields

if self.notification:

AttributeError: 'TicketEmailParser' object has no attribute 'notification'

[anonymous]

Can you try this patch:

               if self.get_config('notification', 'smtp_enabled') in ['true']:
                        self.notification = 1
+               else:
+                       self.notification = 0

[anonymous]

Yep, that fixed it thanks. I checked back to my config file, notification isn't in there (or in the sample included on the main wiki page).

Thanks

[anonymous]

The patch is checked in. Thanks for testing

[Bas van der Vlies]

Fixed in trunk and new version