Modify ↓
Opened 17 years ago
Last modified 4 years ago
#3151 new enhancement
Two requests: Assign to specific user, Send email
Reported by: | Owned by: | ||
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Priority: | low | Component: | AdvancedTicketWorkflowPlugin |
Severity: | normal | Keywords: | |
Cc: | Trac Release: | 0.11 |
Description
Looking for two features:
- The ability to assign to a particular user without having them on the ticket. Something like TicketWorkflowOpOwnerField but where you can specify the username instead of the Field.
- The ability to send off a custom email notification. In our case it's an email to mailing list that a ticket has reached a certain state and we don't want to force use of that mailing list on the CC (makes for very verbose chatter). This is what I'm trying to achieve by using TicketWorkflowOpRunExternal in #3150.
Attachments (0)
Change History (9)
comment:1 Changed 17 years ago by
Owner: | changed from Matt Good to Eli Carter |
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comment:2 Changed 17 years ago by
Component: | AccountManagerPlugin → AdvancedTicketWorkflowPlugin |
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comment:3 Changed 17 years ago by
comment:4 Changed 17 years ago by
Sorry for the wrong component, could have sworn I checked that.
Re #1, ah I wasn't aware of that, I must have missed that in the documentation. Thanks for the clarification.
Will break up any future requests.
comment:5 Changed 16 years ago by
Priority: | normal → low |
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While I could implement a send_email
operation, I don't think writing a shell script and using the run_external
operation is that much work. I think a send_email
operation would be handy, but I'm going to leave this enhancement to the LazyWeb for now.
comment:6 Changed 14 years ago by
Type: | enhancement → defect |
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comment:7 Changed 14 years ago by
Type: | defect → enhancement |
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comment:8 Changed 13 years ago by
for your first request (I had the same,and missed the same documentation), here is a more general op to set any field to any value #9502
comment:9 Changed 4 years ago by
Owner: | Eli Carter deleted |
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Note: See
TracTickets for help on using
tickets.
For the first request: The set_owner operation provided by Trac core allows you to specify a single user. Is that not what you want?
For the second request: Yeah, 'send_email' or something would be useful.
(In the future, when you have 2 requests, please file each as a separate ticket.)