Modify

Opened 8 years ago

Closed 12 months ago

#3623 closed enhancement (wontfix)

Assign user to ticket

Reported by: Milskin Owned by: ixokai
Priority: normal Component: TicketCreationStatusPlugin
Severity: normal Keywords:
Cc: hju@… Trac Release: 0.11

Description

Hi, I like your plugin TicketCreationStatusPlugin, but I was wondering if you would consider making an addition - I'd like to have all my new tickets set to 'accepted' status, which I can do with your plugin, but unfortunately that doesn't seem to set the owner. I'd like to set the owner as the person raising the ticket, if they leave the owner field blank (either drop-down or text-box), or to be adjusted to the owner they select if the owner field is not blank.

Do you think that might be possible? Thanks

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Change History (2)

comment:1 Changed 8 years ago by hju@…

  • Cc hju@… added; anonymous removed

sounds interesting for me.

problem is that "new tickets" never run through the "change ticket" process which then will respect the ticket workflow...

comment:2 Changed 12 months ago by rjollos

  • Resolution set to wontfix
  • Status changed from new to closed

Plugin is deprecated. The upcoming Trac 1.2 has equivalent functionality. See the TicketCreationStatusPlugin page for more info.

Take a look at the set_owner_to_self TracWorkflow action. You could create a create_and_accept action, similar to the create_and_assign action in the new default workflow.

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as closed The owner will remain ixokai.
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