SMTPException: SMTP AUTH extension not supported by server

[amitanand123]

While doing a POST operation on /admin/accounts/users, Trac issued an internal error.

(please provide additional details here)

Request parameters:

{'__FORM_TOKEN': u'c0058d31fd1f51ddfbb4a204',
 'add': u' Add ',
 'cat_id': u'accounts',
 'email': u'amit.anand@eperiumindia.com',
 'name': u'amit.anand',
 'panel_id': u'users',
 'password': u'amit.anand',
 'password_confirm': u'amit.anand',
 'path_info': None,
 'user': u'amit.anand@eperiumindia.com'}  }}}


User Agent was: `Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US)
AppleWebKit/525.19 (KHTML, like Gecko) Chrome/1.0.154.36 Safari/525.19`

==== System Information ====

|| '''Trac''' || `0.11.3` ||
|| '''Python''' || `2.4.3 (#1, Dec 11 2006, 11:38:52) ` [[br]] `[GCC 4.1.1  20061130 (Red Hat 4.1.1-43)]` ||  || '''setuptools''' || `0.6c9` ||  || '''SQLite''' || `3.3.6` ||  || '''pysqlite''' || `1.1.7` ||  || '''Genshi''' || `0.5.1` ||  || '''Subversion''' || `1.5.5 (r34862)` ||  || '''jQuery:''' || `1.2.6` ||

==== Python Traceback ====
{{{
Traceback (most recent call last):
  File "/usr/lib/python2.4/site-
packages/Trac-0.11.3-py2.4.egg/trac/web/main.py", line 435, in  _dispatch_request
    dispatcher.dispatch(req)
  File "/usr/lib/python2.4/site-
packages/Trac-0.11.3-py2.4.egg/trac/web/main.py", line 205, in dispatch
    resp = chosen_handler.process_request(req)
  File "/usr/lib/python2.4/site-
packages/Trac-0.11.3-py2.4.egg/trac/admin/web_ui.py", line 113, in  process_request
    path_info)
  File "build/bdist.linux-i686/egg/acct_mgr/admin.py", line 116, in  render_admin_panel
  File "build/bdist.linux-i686/egg/acct_mgr/admin.py", line 184, in  _do_users
  File "build/bdist.linux-i686/egg/acct_mgr/web_ui.py", line 69, in  _create_user
  File "build/bdist.linux-i686/egg/acct_mgr/api.py", line 129, in  set_password
  File "build/bdist.linux-i686/egg/acct_mgr/api.py", line 238, in _notify
  File "build/bdist.linux-i686/egg/acct_mgr/notification.py", line 41, in  user_created
  File "build/bdist.linux-i686/egg/acct_mgr/notification.py", line 79, in  notify
  File "/usr/lib/python2.4/site-
packages/Trac-0.11.3-py2.4.egg/trac/notification.py", line 246, in notify
    Notify.notify(self, resid)
  File "/usr/lib/python2.4/site-
packages/Trac-0.11.3-py2.4.egg/trac/notification.py", line 134, in notify
    self.begin_send()
  File "/usr/lib/python2.4/site-
packages/Trac-0.11.3-py2.4.egg/trac/notification.py", line 328, in  begin_send
    self.server.login(self.user_name, self.password)
  File "/usr/lib/python2.4/smtplib.py", line 550, in login
    raise SMTPException("SMTP AUTH extension not supported by server.")
SMTPException: SMTP AUTH extension not supported by server.

}}}

[Matt Good]

There is a problem with your Trac config for sending emails. It appears that your email server does not support logging in with a username and password, so you should probably just leave those blank in the trac.ini file. If you need more help resolving the issue, please contact the ​t:MailingList and someone can help you with the config.