Suppress CC change email

[anonymous]

Is there a way to suppress the notification email for when it does the CC change?

[Ryan J Ollos]

Maybe we could modify the DB directly rather than using ticket.save_changes?

[Ryan J Ollos]

Fixed with help from Pete Suter on the ​Trac Dev mail list.

[Ryan J Ollos]

(In [11747]) Refs #4919: Modify CC list at the time of ticket creation, rather than after the ticket is created. This avoids an immediate comment change and email notification. Strip leading and trailing whitespace from the ticket. Thanks to Pete Suter with hints on the implementation.

[anonymous]

Hi, my first testresult:

my previously needed workaround in defaultcc\main.py is not needed anymore, great!

BUT: When I open a new ticket no owner is assigned to the ticket !!!!!!!!

Another thing I wanted to mention: defaultccplugin is still not shown at title page of trac-hacks wiki. I orignially found it via google. :-)

[oliver.staron@…]

sorry, forgot to tell who I am :-)

[Ryan J Ollos]

Replying to anonymous:

Another thing I wanted to mention: defaultccplugin is still not shown at title page of trac-hacks wiki. I orignially found it via google. :-)

That is strange, it shows for me. Is it possible that one of the 0.11, 0.12 or 1.0 filters is not selected?: WikiStart#Hacks

[Ryan J Ollos]

Replying to anonymous:

Hi, my first testresult:

my previously needed workaround in defaultcc\main.py is not needed anymore, great!

BUT: When I open a new ticket no owner is assigned to the ticket !!!!!!!!

What was your workaround?

I'm not able to reproduce this issue. Did you make sure that the Component has an owner? Are there any other details you can provide, such as which revision of the plugin the problem first appeared? I'm having trouble imagining how the issue you describe could be caused by this plugin, so I'm not where to start investigating since I can't reproduce the issue at the moment.

I did notice while trying to reproduce #5920, that the ticket owner is not assigned from the Component owner if tickets are created through the Eclipse plugin, but this seems to be a bug with either the Trac Mylyn-Eclipse or XmlRpcPlugin.

[oliver.staron@…]

My workaround in defaultcc/main.py (up to defaultccplugin-r11735.zip) Line 43 was:

Instead of:

        ticket.save_changes('DefaultCC Plugin', '')

I used:

        ticket.save_changes('', '')

Otherwise the tool wanted always to send an email to "DefaultCC Plugin".

Now with defaultccplugin-r11753.zip this is not necessary anymore, but as I said: Even an owner for the component is configured, the owner was not be set in the ticket. The configured CC for the component was added properly as CC.

[oliver.staron@…]

Replying to rjollos:

Replying to anonymous:

Another thing I wanted to mention: defaultccplugin is still not shown at title page of trac-hacks wiki. I orignially found it via google. :-)

That is strange, it shows for me. Is it possible that one of the 0.11, 0.12 or 1.0 filters is not selected?: WikiStart#Hacks

Fine, now it there, thanks. Mayby I was too blind before :-)

[Ryan J Ollos]

Could we try a couple of debug steps?:

• Turn on ​t:TracLogging and look for any errors on ticket creation.
• Disable the DefaultCcPlugin and check that the owner is correctly assigned when this plugin is not installed.

I've tested on Trac 1.0dev-r11123 so far.

[oliver.staron@…]

ok, sorry, I found out that it seems to be a general problem with my Trac Rel1.0 Server, that the Owner is not assigned. I has nothing to do with the DefaultCCplugin.

If possible, please just remove all my comments regarding this in this ticket.

[Ryan J Ollos]

Sure, no problem. Glad we have that figured out :)