Opened 8 years ago

Closed 8 years ago

#6416 closed enhancement (fixed)

Resolution can not change owner

Reported by: zhijiex@… Owned by: Eli Carter
Priority: high Component: AdvancedTicketWorkflowPlugin
Severity: major Keywords:
Cc: Trac Release: 0.11


For my workflow I select resolve as "fixed/invalid". Then the ticket status become closed. But I also want to change the ticket owner into reporter. Current plugin has no such function

Attachments (0)

Change History (4)

comment:1 Changed 8 years ago by Eli Carter

Resolution: worksforme
Status: newclosed

The set_owner_to_reporter operation does exactly that.

comment:2 Changed 8 years ago by zhijiex@…

Resolution: worksforme
Status: closedreopened

My workflow trac.ini is as below: resolve = new,assigned, reopened -> closed resolve.operations = set_resolution resolve.operations = set_owner_to_reporter resolve.permissions = TICKET_MODIFY

Resolve drop-down menu will disappear. I can not choose which resolve types such as: fixed, invalid.... But the resolve owner will be changed reporter. I hope that the resolve types can be kept to allow select and the resolve owner is changed into reporter.

comment:3 Changed 8 years ago by Eli Carter


resolve = new,assigned, reopened -> closed
resolve.operations = set_resolution,set_owner_to_reporter
resolve.permissions = TICKET_MODIFY

instead. Does that work for you?

comment:4 Changed 8 years ago by anonymous

Resolution: fixed
Status: reopenedclosed

It works fine.

Modify Ticket

Change Properties
Set your email in Preferences
as closed The owner will remain Eli Carter.
The resolution will be deleted.

Add Comment

E-mail address and name can be saved in the Preferences.

Note: See TracTickets for help on using tickets.