#6539 closed defect (invalid)
Reply to ticket creates a new ticket
| Reported by: | Owned by: | Jeff Hammel | |
|---|---|---|---|
| Priority: | normal | Component: | MailToTracPlugin |
| Severity: | normal | Keywords: | |
| Cc: | Trac Release: | 0.11 |
Description
open ticket works, I get such a mail: #76: test
Reporter: Florian Manschwetus <fm1007@…> | Owner:
Status: new | Priority: normal
Milestone: #1 Aufgaben -- Unverteilt | Resolution:
Keywords: | Blocking:
Blockedby: |
test2
When I reply, this is the reply: #77: Re: [TK Main Administration Projekt] #76: test
Reporter: Florian Manschwetus <fm1007@…> | Owner:
Status: new | Priority: normal
Milestone: #1 Aufgaben -- Unverteilt | Resolution:
Keywords: | Blocking:
Blockedby: |
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Attachments (2)
Change History (8)
comment:1 Changed 15 years ago by
| Summary: | reply to ticket doesn't work → Reply to ticket creates a new ticket |
|---|
Changed 15 years ago by
| Attachment: | mail2trac_bug added |
|---|
looks like a bug in email parsing, I just replied, no base64 encoded stuff attached
comment:3 Changed 15 years ago by
I ran into this problem as well with Trac instances that do have smtp_subject_prefix defined. In this case, Trac 0.11.6 defaults to a value of __default__ which this plugin doesn't handle.
I'll attach a quick patch to handle the default value. I couldn't find an API in Trac 0.11.6 to return the actual subject prefix, so I had to determine it manually.
Changed 15 years ago by
| Attachment: | mail2trac-default-subject-prefix.patch added |
|---|
Determine default subject prefix if not defined
comment:4 Changed 13 years ago by
ReplyToTicket also fails to recognize replies to tickets if trac.ini contains a custom ticket_subject_template with a variable other than $prefix, $ticket.id and $summary.
comment:5 Changed 13 years ago by
| Resolution: | → invalid |
|---|---|
| Status: | new → closed |
I create the ticket #9536 for this problem.
So you are saying that it creates a new ticket for you?