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Opened 7 years ago

Closed 7 years ago

Last modified 5 years ago

#6954 closed defect (worksforme)

TicketStatsPlugin does not display on an Ubuntu Linux Client

Reported by: landon.jurgens@… Owned by: Prentice Wongvibulsin
Priority: normal Component: TracTicketStatsPlugin
Severity: critical Keywords:
Cc: Trac Release: 0.11

Description (last modified by Ryan J Ollos)

Using a 0.11.6 install an Ubuntu System is not able to see the graph generated. See attached pic for example

Attachments (1)

TicketStats.png (59.1 KB) - added by anonymous 7 years ago.
Example of system error when viewed through Ubuntu Linux system

Download all attachments as: .zip

Change History (7)

Changed 7 years ago by anonymous

Attachment: TicketStats.png added

Example of system error when viewed through Ubuntu Linux system

comment:1 Changed 7 years ago by Ryan J Ollos

It is working fine for me on Ubuntu 10.04. The screen capture you show is exactly what I see when I setup a fresh development environment with no tickets yet created.

comment:2 Changed 7 years ago by Ryan J Ollos

Resolution: worksforme
Status: newclosed
Summary: TicketStatsPlugin does not display on Linux ClientsTicketStatsPlugin does not display on an Ubuntu Linux Client

Without an error log or more information about your install environment, there is not really anything that can be done with this ticket. Please reopen the ticket if you are able to provide more information and collaborate on debugging this issue. I'll be available to help.

comment:3 Changed 7 years ago by Ryan J Ollos

Description: modified (diff)
Keywords: NeedsInfo added

comment:4 Changed 7 years ago by Ryan J Ollos

Actually, I think that I found a way to reproduce the issue. This plugin uses Adobe Flash, which is not installed on Firefox in Ubuntu on a default installation.

Type about:plugins in the URL box to see if you have flashplayer installed. If not, please try installing from http://get.adobe.com/flashplayer.

I opened ticket #7538 to try and improve on this behavior.

comment:5 Changed 7 years ago by anonymous

I can confirm on a new install of Ubuntu it now works.

comment:6 Changed 5 years ago by Ryan J Ollos

Keywords: NeedsInfo removed

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