Opened 14 years ago
Last modified 12 years ago
#7382 new defect
Plugin loading results forever (do not return result set)
| Reported by: | Owned by: | Ryan J Ollos | |
|---|---|---|---|
| Priority: | normal | Component: | DuplicateTicketSearchPlugin |
| Severity: | normal | Keywords: | result set, loading |
| Cc: | gregmac | Trac Release: | 0.12 |
Description (last modified by )
I have installed the DuplicateTicketSearchPlugin through a generated egg like proposed in #6963. However, after typing ticket summary, it opens the "Loading related tickets..." part but does not return results.
Looking at the trac logs i see it appears to search and find tickets correctly but it never return the results to the ticket page.
I tried to debug code, it seems that problem occurs on line "dupeticketlistDiv.html(html).slideDown();", somehow it doesn't slide down the html frame to show results.
I tried it on firefox and IE, same problem on both. Trac is installed on a linux server with a env set to "/usr/share/trac", python version is 2.5.
Attachments (0)
Change History (7)
comment:1 follow-up: 2 Changed 14 years ago by
| Cc: | gregmac added; anonymous removed |
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comment:2 Changed 14 years ago by
Replying to sartbr77@yahoo.com.br:
I found out what was the problem.
Did you find a solution to the issue yet?
comment:3 Changed 14 years ago by
| Description: | modified (diff) |
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I have to wonder if this is an issue with the XML-RPC plugin. Please let me know if you have a solution.
comment:4 Changed 14 years ago by
| Owner: | changed from gregmac to Ryan J Ollos |
|---|---|
| Priority: | normal → high |
| Status: | new → assigned |
comment:5 Changed 14 years ago by
I've tried reproducing the issue before and after applying the patch in #8399, and can't reproduce. Couldn't you please try with the latest version of the code?
comment:6 Changed 14 years ago by
| Priority: | high → normal |
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Setting priority to normal pending feedback.
comment:7 Changed 12 years ago by
| Status: | assigned → new |
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I found out what was the problem. I have one ticket type with the characters "ç" and "ã" and the plugin isn't escaping them properly. Apparently the problem occurs just with the ticket type, not summary or other fields.