Opened 8 years ago

Closed 8 years ago

don't mail if event.author == ticket['owner']

Reported by: Owned by: anonymous Robert Corsaro normal AnnouncerPlugin normal opt-out author xilent, Steffen Hoffmann 0.12

Description

Maybe you can create a config option to disable mails if the ticket update / comment comes from the ticket owner himself.

dont_mail_if_updater_is_owner = true


I'm getting 10 Mails a day about self commented tickets.

I've tried to hack it into your module, but my python knowledge is very basic ;-)

comment:2 Changed 8 years ago by Ryan J Ollos

I believe this can be accomplished with the NeverNotifyUpdaterPlugin, but it may be worthwhile to integrate it directly.

We may have had to hack the NeverNotifyUpdaterPlugin slightly to make it compatible with the AnnouncerPlugin (0.11 branch).

comment:3 Changed 8 years ago by Steffen Hoffmann

I'm not convinced, that we need another option. Why doesn't the author filter "Never notify me when I make a change." work for you?

comment:4 follow-up:  5 Changed 8 years ago by Ryan J Ollos

I think that, as hasienda pointed out, this feature is already implemented and my comment:2 was incorrect. However, you may need to navigate to the preferences panel and click save. Its possible there is an issue similar to what I reported in #6631.

comment:5 in reply to:  4 Changed 8 years ago by Steffen Hoffmann

![...] Its possible there is an issue similar to what I reported in #6631.

That is a quite elaborated bug report, that I haven't noticed before. Thanks for pointing at it. I may come back to you for comments or even testing, as soon as I've done more on AnnouncerPlugin.

Still I hope to get feedback from the reporter, since otherwise this ticket might easily get closed with "worksforme" solution attached.

comment:6 Changed 8 years ago by xilent

Resolution: → worksforme new → closed

hi, updated from 0.11dev to trunk and found the option "Never notify me when I make a change."

thats what i've searched for.

Thx

comment:7 Changed 8 years ago by Steffen Hoffmann

Oh, very well. Glad you've got it working, and thanks for telling us.

comment:8 Changed 8 years ago by Ryan J Ollos

#7512 appears to be a duplicate of this ticket.

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