Modify

Opened 14 years ago

Closed 14 years ago

Last modified 14 years ago

#7424 closed enhancement (worksforme)

don't mail if event.author == ticket['owner']

Reported by: anonymous Owned by: Robert Corsaro
Priority: normal Component: AnnouncerPlugin
Severity: normal Keywords: opt-out author
Cc: xilent, Steffen Hoffmann Trac Release: 0.12

Description

Maybe you can create a config option to disable mails if the ticket update / comment comes from the ticket owner himself.

dont_mail_if_updater_is_owner = true 

I'm getting 10 Mails a day about self commented tickets.

I've tried to hack it into your module, but my python knowledge is very basic ;-)

Attachments (0)

Change History (8)

comment:1 Changed 14 years ago by xilent

Cc: xilent added; anonymous removed

comment:2 Changed 14 years ago by Ryan J Ollos

I believe this can be accomplished with the NeverNotifyUpdaterPlugin, but it may be worthwhile to integrate it directly.

We may have had to hack the NeverNotifyUpdaterPlugin slightly to make it compatible with the AnnouncerPlugin (0.11 branch).

comment:3 Changed 14 years ago by Steffen Hoffmann

Cc: Steffen Hoffmann added
Keywords: opt-out author added

I'm not convinced, that we need another option. Why doesn't the author filter "Never notify me when I make a change." work for you?

comment:4 Changed 14 years ago by Ryan J Ollos

I think that, as hasienda pointed out, this feature is already implemented and my comment:2 was incorrect. However, you may need to navigate to the preferences panel and click save. Its possible there is an issue similar to what I reported in #6631.

comment:5 in reply to:  4 Changed 14 years ago by Steffen Hoffmann

Replying to rjollos:

![...] Its possible there is an issue similar to what I reported in #6631.

That is a quite elaborated bug report, that I haven't noticed before. Thanks for pointing at it. I may come back to you for comments or even testing, as soon as I've done more on AnnouncerPlugin.

Still I hope to get feedback from the reporter, since otherwise this ticket might easily get closed with "worksforme" solution attached.

comment:6 Changed 14 years ago by xilent

Resolution: worksforme
Status: newclosed

hi, updated from 0.11dev to trunk and found the option "Never notify me when I make a change."

thats what i've searched for.

Thx

comment:7 Changed 14 years ago by Steffen Hoffmann

Oh, very well. Glad you've got it working, and thanks for telling us.

comment:8 Changed 14 years ago by Ryan J Ollos

#7512 appears to be a duplicate of this ticket.

Modify Ticket

Change Properties
Set your email in Preferences
Action
as closed The owner will remain Robert Corsaro.
The resolution will be deleted. Next status will be 'reopened'.

Add Comment


E-mail address and name can be saved in the Preferences.

 
Note: See TracTickets for help on using tickets.