Modify

Opened 6 years ago

Closed 6 years ago

#7854 closed enhancement (fixed)

Provide a out-of-the-box task to email user of sleeping assigned ticket

Reported by: Thierry Bressure Owned by: Thierry Bressure
Priority: normal Component: TracCronPlugin
Severity: normal Keywords:
Cc: Trac Release: 0.12

Description

When user have assigned ticket they should work on them. Some people don't want to be bored with email on each ticket assignation but want the system to remind them of ticket they have to deal with

So the task should

  • remind the user with assigned ticket he don't have accepted yet
  • remind him of accepted ticket that he don't have put any comment on yet
  • delay (in day) béfore a warning mail is sent must be a parameter
  • ideally content/subject should be parameters

Attachments (0)

Change History (2)

comment:1 Changed 6 years ago by Thierry Bressure

Status: newassigned

comment:2 Changed 6 years ago by Thierry Bressure

Resolution: fixed
Status: assignedclosed

Modify Ticket

Action
as closed The owner will remain Thierry Bressure.
The resolution will be deleted. Next status will be 'reopened'.

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