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Opened 13 years ago

Closed 13 years ago

Last modified 13 years ago

#8017 closed defect (invalid)

No stats visible in IE 8

Reported by: anonymous Owned by: Ryan J Ollos
Priority: high Component: TracTicketStatsPlugin
Severity: critical Keywords:
Cc: Trac Release: 0.12

Description

No stats show up when using IE8. It works fine in Firefox 3.6.12, though. The error message in IE says:

Message: 'YAHOO' is undefined Line: 125 Char: 1 Code: 0 URI: https://ka.sdl.usu.edu/trac/uOptimus/ticketstats

Message: 'YAHOO' is undefined Line: 164 Char: 1 Code: 0 URI: https://ka.sdl.usu.edu/trac/uOptimus/ticketstats

Is this possibly related to Ticket #6426?

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Change History (4)

comment:1 Changed 13 years ago by anonymous

Resolution: invalid
Status: newclosed

False alarm, turns out this was due to a security setting in IE 8. The trac system was on a secure site (https) and the option to display mixed content in the Internet Security options was set to "prompt". When it was set to "enable" it worked fine with no errors.

comment:2 Changed 13 years ago by Ryan J Ollos

Thanks for following up. Do you think issue #7629, applied against the TracTicketStatsPlugin, would help?

comment:3 in reply to:  2 Changed 13 years ago by anonymous

Replying to rjollos:

Thanks for following up. Do you think issue #7629, applied against the TracTicketStatsPlugin, would help?

Yes, it turns out that was the problem. The Yahoo APIs are accessed via http instead of https, but as far as I could tell, there is no way to access them via https anyway (ie http://yui.yahooapis.com/2.5.2/build/element/element-beta-min.js works but https://yui.yahooapis.com/2.5.2/build/element/element-beta-min.js does not).

comment:4 in reply to:  1 Changed 13 years ago by Ryan J Ollos

Replying to anonymous:

False alarm, turns out this was due to a security setting in IE 8. The trac system was on a secure site (https) and the option to display mixed content in the Internet Security options was set to "prompt". When it was set to "enable" it worked fine with no errors.

I came across this problem using the TracMetrixPlugin just this evening and I find it a bit strange that the content is not shown when the option is set to prompt and I accept mixed content. Any idea?

The best solution I can think of, aside from not using IE8, is to allow the Yahoo APIs to be installed locally, and add information about the issue to the project wiki page.

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