Daily email to remind owners of open tickets
This is a script for sending daily reminder emails of tickets owned, like one's notice scripts, or todo scripts.
The script searches the ticket status, and if one's status is not closed, it collects by owner and sends each of them a html mail.
This is a Python script. The underlying database connection relies on Python's db capabilities, so probably you will have to install the appropriate db connector module(s) for your database:
- MySQL: mysql-python
- PostgreSQL: psycopg2
- SQLite: sqlite2 or sqlite3
And of course you'll need Python 2.6 as well.
It is tested on Trac 0.11 and 0.12 with PostgreSQL 3.10 and Python 2.6 on a Gentoo box.
Feel free to adopt it to your needs, please test it, use it!
Note: Change line 103 when upgrading from Trac 11.x to Trac 12.x due to database changes:
detail = detail + " created at " + str(time.strftime('%Y. %B %d. (%A) %H:%M:%S',time.gmtime(int(tkt/1000000))))
Please note the indentation! The Trac 12.x database converts every timestamp to a more accurate timestamp format, so a timestamp field must be divided by a million to work properly.
See also: TracReminderScript, TicketRemindScript
If you have any issues, create a new ticket.
Download the zipped source from here.
One should put in a cronjob /etc/cron.d/trac_remind.cron:
0 0 * * mon-fri root /path/to/this/script/trac_reminder_report.py
Don't forget to put a MAILTOfirstname.lastname@example.org into the cron file, the script prints out the recipient names where the mails had been sent to.