|Reported by:||sgissinger||Owned by:||richard|
Filling automatically textareas with template must be a normal way of doing in your plugin, no need to confirm if i want or/not, i installed the plugin to do it.
In my mind, if people don't like the preformatted template they remove it by themselves but a template is made to be followed not Cancelled.
And could make the same in Admin by removing the Load button. Fill the textarea when changing ticket type automatically. Even if the page blink and you do not intend to do Ajax, i think this a much better way to do.
Mimimizing user interactions must be a standard in software developpement. Users mustn't need to search the information, the information must comme by itself to the user.
Change History (13)
comment:1 follow-up: ↓ 2 Changed 6 years ago by sgissinger
- Resolution set to worksforme
- Status changed from new to closed
comment:3 Changed 6 years ago by sgissinger
- Resolution worksforme deleted
- Status changed from closed to reopened
comment:6 Changed 5 years ago by AdrianFritz