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Opened 8 years ago

Closed 7 years ago

Last modified 7 years ago

#6003 closed enhancement (invalid)

[Patch] Add reset/unset resolution action

Reported by: Erik Andersson Owned by: Eli Carter
Priority: normal Component: AdvancedTicketWorkflowPlugin
Severity: normal Keywords:
Cc: Ryan J Ollos Trac Release: 0.11

Description

We are using a rejected status. In that state the reporter can

  1. accept and close the ticket
  2. decline the rejection and set the ticket back to previous state and owner.

We also need a reset/unset resolution action to be able to clear the resolution if a ticket rejection is declined.

So, if this plugin also could reset/unset the resolution we wouldn't need to create a separate plugin for the decline-action.

Attachments (1)

t6003_kirean_unsetresolution-r6774.patch (1.5 KB) - added by Erik Andersson 8 years ago.

Download all attachments as: .zip

Change History (9)

Changed 8 years ago by Erik Andersson

comment:1 Changed 8 years ago by Erik Andersson

Will the attached patch do?

comment:2 Changed 8 years ago by Erik Andersson

Pretty please with sugar on top?

comment:3 Changed 8 years ago by Ryan J Ollos

Cc: Ryan J Ollos added; anonymous removed
Summary: Add reset/unset resolution action[Patch] Add reset/unset resolution action

comment:4 Changed 7 years ago by Erik Andersson

Pretty please with sugar on top, and a cherry?

comment:5 Changed 7 years ago by Eli Carter

How is this different from del_resolution provided in core Trac?

comment:6 Changed 7 years ago by Erik Andersson

Resolution: invalid
Status: newclosed

Ah, KISS. Excellent. I tried it and it works.

There is a bug in del_resolution though, no hint is shown. ;-)

comment:7 in reply to:  6 Changed 7 years ago by Eli Carter

Replying to Erik Andersson <kirean@gmail.com>:

Ah, KISS. Excellent. I tried it and it works.

There is a bug in del_resolution though, no hint is shown. ;-)

Ah, so there is. Fixed in Trac trunk changeset:9266 and 0.11-stable changeset:9265. Thanks for pointing that out.

comment:8 Changed 7 years ago by Erik Andersson

Sweet. I verified that the 0.11-stable fix is working.

Thanks!

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