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Opened 6 years ago

Closed 6 years ago

#8320 closed defect (fixed)

Spam filter too aggressive

Reported by: dmcr@… Owned by: Michael Renzmann
Priority: normal Component: TracHacks
Severity: normal Keywords:
Cc: Trac Release: 0.12

Description

Hi,

I was finally able to submit a ticket against the DiscussionPlugin yesterday (#8317) after trying to edit the text to pass the spam filter's rules. Fortunately, it told me what the rule was that had been broken, so I was able to edit the text accordingly. I am writing this ticket because a) the rule was a bit over the top, and b) because no way is provided (that I am aware of) to get around this problem. I suspect many users would just give up and not report a problem. Here I will have to mask the words to get around the spam filter (ironic that the spam filter will filter a bug against itself! :-))

In this case, the offending words were: co+lon and elim+ite, both presumably related to the GI tract. The context that those words were used in was 'co+lon-delim+ited' and 'comma-delim+ited' (notice the 'elim+ite' within 'delim+ited' - absurd!).

Since I know you need spam filtering, it would be nice if there were a documented workaround when this happens, such as the email address of someone to send the ticket to.

Thanks,

Dennis

Attachments (0)

Change History (2)

comment:1 Changed 6 years ago by Ryan J Ollos

Extension of #7539.

comment:2 Changed 6 years ago by Michael Renzmann

Resolution: fixed
Status: newclosed

Adjusted the pattern that matched 'comma-delimited' and removed the 'colon' one. Thanks for digging into the dirty details and reporting this issue! I'm aware that the spamfilter needs further optimization, it's on the to do list already.

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as closed The owner will remain Michael Renzmann.
The resolution will be deleted. Next status will be 'reopened'.

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