Version 2 (modified by Alexander von Bremen-Kühne, 9 years ago) (diff)


Ticket Team Dispatcher

Notice: This plugin is unmaintained and available for adoption.


Ticket Team Dispatcher is a plugin for easy ticket-distribution. Instead of assigning tickets directly to owners, you can assign the ticket to a special team via a custom field.

The difference between a standard trac custom select field and the Ticket Team Dispatcher field (ttd-field) is, that you can specify a dispatcher e-mail address to every option of the ttd-field. On Creation of a ticket trac will also mail it's status mail to the dispatcher according to the selected team.

IMPORTANT: The admin interface of Ticket Team Dispatcher will automatically create and update the custom-field. You must not modify the options of this select field from the custom-field admin page, but the ticket team dispatcher admin page.

Bugs/Feature Requests

Existing bugs and feature requests for TicketTeamDispatcherPlugin are here.

If you have any issues, create a new ticket.


Download the zipped source from [download:ticketteamdispatcherplugin here].


You can check out TicketTeamDispatcherPlugin from here using Subversion, or browse the source with Trac.



Recent Changes

16855 by rjollos on 2017-10-06 02:16:49
TracTicketTeamDispatcher 0.3dev: Implicitly install TracUserManagerPlugin
16854 by rjollos on 2017-10-06 02:14:49
TracTicketTeamDispatcher 0.3dev: Refactor
16853 by rjollos on 2017-10-06 02:09:29
TracTicketTeamDispatcher 0.3dev: Create the custom field on environment upgrade

Fix form resubmission on page refresh after POST.

Fixes #6807.



Author: sinnvoller