# Ticket #3459 (closed defect: fixed)

Opened 5 years ago

## htpasswd/tracd/trac11 Authentication information not available

Reported by: Assigned to: cantthinkthinkpink@gmail.com hasienda normal AccountManagerPlugin normal Tracd/Htpasswd 0.11

### Description

I have Trac 0.11 running on tracd, the standalone server. I had not previously configured any sort of login for trac. In order to get to my webAdmin,I added WEB_ADMIN permission for anonymous. A real hack, one which I hope to rid myself of soon.

I downloaded tracaccountmanager and enabled all components. I am now allowed to create and edit users, but when I click "login", I am given the error

Trac Error Authentication information not available. Please refer to the installation documentation.

Does anyone have any ideas as to what I am doing wrong?

## Change History

### 08/10/08 23:15:28 changed by ermo

I did the exact same thing as you and searched high and low for a solution. I finally got it to work by setting the following options in trac.ini (inspired by #2725):

[components]
acct_mgr.* = enabled


This disables the standard login module which is normally loaded by tracstandalone.py and enables the AccountManager replacement login module. The instructions in the relevant section on the !AccountManager page are not entirely obvious, I'm afraid.

HTH

### (follow-up: ↓ 3 ) 10/29/08 07:23:49 changed by pacopablo

• status changed from new to closed.
• resolution set to worksforme.

Added a link at the top of the Account manager page to the login module documentation.

Additionally, you can use the --basic-auth or --auth options to tracd

### (in reply to: ↑ 2 ) 03/13/09 11:50:24 changed by anonymous

Added a link at the top of the Account manager page to the login module documentation. Additionally, you can use the --basic-auth or --auth options to tracd

This should be more 'out of the box' - people shouldn't spend days hunting for this information. Bulky, scattered documentation is no substitute for short coding! :P

Also, --auth options for TracD are useless - they require you to place all env names on the command line and amend them for every new instance - there is no true wildcard for some odd reason.

### 02/28/12 13:58:02 changed by anonymous

• status changed from closed to reopened.
• resolution deleted.

I am also facing this issue 0.12 version Done

[components]
acct_mgr.* = enabled


### 02/29/12 05:32:14 changed by rjollos

• owner changed from mgood to hasienda.
• status changed from reopened to new.

### 02/29/12 20:13:54 changed by hasienda

• priority changed from high to normal.

The wiki documentation has been clarified, extended, restructured, etc., especially since 2010. There is now a rather prominent quick-start and a dedicated CookBook/AccountManagerPluginConfiguration page. In my eyes, this has not only be a significant effort, but really improved setup procedure.

Anyway, I'm open to suggestions, how to further improve this status. If there's more substantial critics I could even decide to increase priority again. Regarding initial-setup-procedure you may rather want to comment to #8930 than to this old ticket.

IMHO it's a bit too easy to reopen with a weak me too statement. Consider contributions, please. After all the docs are a wiki, and patches are welcome for improving the code as well. So what's your specific issue?

Btw, there's no such thing like WEB_ADMIN permission anymore...

### 09/07/12 00:40:57 changed by hasienda

(In [11943]): AccountManagerPlugin: Fix trac.ini instead of taking own LoginModule down, refs #3459.

Despite of current documentation pointing at this potential issue in several places, this is a recurring topic, so preempting admin action seems like a common, uncontradicted demand.

### 12/01/12 16:55:52 changed by hasienda

• status changed from new to closed.
• resolution set to fixed.

(In [12398]) AccountManagerPlugin: Releasing version 0.4, pushing development to acct_mgr-0.5dev.

Availability of that code as stable release closes #874, #3459, #4677, #5295, #5691, #6616, #7577, #8076, #8685, #8770, #8791, #8990, #9052, #9079, #9090, #9139, #9246, #9252, #9547, #9618, #9676, #9843, #9852, #9940, #10023, #10028, #10123, #10142, #10204, #10276, #10397, #10412, #10594, #10625 and #10644.

Some more issues have been worked-on, yet without confirmed resolution, refs #5464 (for JiraToTracIntegration), #8927 and #10134.

And finally there are some issues and enhancement requests showing progress, but known to require more work to resolve them satisfactorily, refs #843, #1600, #5964, #8217, #8933.

Thanks to all contributors and followers, that enabled and encouraged a good portion of this development work.

### Add/Change #3459 (htpasswd/tracd/trac11 Authentication information not available)

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